Wave Blog.

Introducing Phone Call Recording

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Wave
Wave

Communication is the lifeblood of both personal and professional relationships. It’s how we connect, collaborate, and convey ideas. In today’s digital age, with myriad tools at our fingertips, effective communication is even more paramount. Enter Wave’s outgoing call recording feature – a feature set to redefine how we converse.

Why Outgoing Call Recording?

  1. Accountability: Have you ever had a conversation and later struggled to remember the details? With Wave’s outgoing call recording, every word is captured, ensuring clarity and minimizing misunderstandings.
  2. Training & Development: For businesses, this feature is a goldmine. Record customer calls, review them for quality assurance, and use them to train new staff.
  3. Evidence: In critical situations, having a record of what was said can be invaluable.

How Does It Work?

Using Wave’s new feature is a breeze:

  1. Start with the Home Screen: Simply tap the phone icon.
  2. Verify Your Number: This ensures that when you make a call, your recipient sees your genuine number.
  3. Place Your Call: Wave calls you first, and once connected, bridges you to your intended recipient.
  4. Automated Summaries: Post-call, Wave doesn’t just give you a recording. It also provides a succinct summary, ensuring you grasp the crux of the conversation.

A Feature Still in Its Infancy

While the outgoing call recording feature is brimming with potential, it’s currently in beta. This means there’s room for growth and improvement. And this is where the Wave community comes into play. Early users are encouraged to provide feedback, ensuring the feature is refined and tailored to meet the user’s needs.

Conclusion

Wave’s outgoing call recording is more than just a feature – it’s a leap forward in communication tools. As with all innovations, user feedback will be the driving force behind its evolution. So, embrace this new tool, explore its possibilities, and be part of the revolution.


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